Business support

Advisory service

Our advisory service provides support for people starting a new childcare business or needing information about how to expand an existing business.

We offer support to existing childcare services, for example finding out about what the Early Years Foundation Stage Statutory Framework (EYFS) mean or how to keep your service open through effective business planning.

Give us a call on 020 8820 7595 and speak to Claudia Thomas our Business Support Officer.

Synergy resources

These training resources will help you with the new Synergy system. Please use the FAQs and the guidance should you have any queries. 

This is a question and answer session about PVI's.

Guidance documents

Title Download size Download type
Hackney Provider Portal Manual - Version 1 April 2024 1.26 MB PDF
Synergy Case Management Addresses 225.09 KB PDF
Synergy Free Entitlement Data Collection - How to Use Document Upload 873.55 KB PDF
Synergy Guidance on Updating Termly Carried Forward Data (Headcount Submission Process) 93.02 KB PDF
Synergy Running the 30 Hours Eligibility Audit Report 414.18 KB PDF

New starters

Contacts

Claudia Thomas, Business Support Officer

Telephone
020 8820 7595
Email
claudia.thomas@hackney.gov.uk

Family Information Service

Telephone
020 8820 7590
Email
fis@hackney.gov.uk