Skip to main content
Home

Hackney Services for Schools

Main navigation

  • Products and services
    • Business services
      • Coaching and training
      • Health and safety in schools
      • Human resources
      • IT services
      • Legal services
      • Marketing and communications
      • Payroll
      • Procurement
      • Property services
      • School finance
      • Tomlinson Centre
    • Pupil support
      • Admissions
      • Attendance
      • Children's occupational health services
      • CYPS Clinical Service
      • Educational psychology
      • Inclusion
      • Kench Hill
      • Pupil benefits
      • Restorative approaches
      • Speech and language
      • Transport
    • School improvement
      • Early Years
      • Governance services
      • Hackney Forest School
      • Leadership and management
      • Music service
      • Post 16
      • Primary teaching and learning
      • Secondary teaching and learning
    • Professional training
      • CPD
      • NQT primary
      • NQT secondary
    • Publications
  • Resources for education
    • Business and facilities
      • Apprenticeships
      • Business continuity
      • DBS
      • GDPR support for schools
      • Health and safety for schools
      • Human resources for schools
      • MIS/SIMS resources
      • Office 365
      • Schools finance
      • Schools procurement manual
    • Pupil and family support
      • No need to exclude
      • Online safety
      • PREVENT guidance and resources
      • Re-engagement Unit - information for schools
      • Restorative Approaches
      • Safeguarding in education
    • Teaching and learning
      • 14-19 Transition Project Toolkit
      • Secondary literacy offer
      • Adult learning providers
      • Destination Reader resources
      • SACRE
      • Spanish
      • Special educational needs and disabilities
      • Young Hackney
    • Improvement and leadership
      • Headteachers Portal
      • Independent schools
      • School governance
      • Schools Forum
    • Early years and childcare
      • Become a childminder
      • Business support
      • Child protection
      • Childminders
      • Children's centres
      • Early years and childminders training
      • Hackney childcare sufficiency assessment
      • Happy, Healthy and Ready to Learn

User account menu

  • Login/Register
Cart products 0
Datasource

Breadcrumb

  1. Home
  2. Products and services
  3. Business services
  4. IT services
  5. IT technical support
  6. On-site technical support package

On-site technical support package

Product code
01/ICT/049

Introduction

IT within schools can be complex and be a financial challenge for schools. It is vital that you have an IT partner you can trust to deliver IT solutions that are innovative, high quality and at the lowest possible cost. 

Our team of highly skilled IT specialists have a wealth of experience working in schools and can provide you with the tailored support you need. 

We provide a comprehensive set of support packages to ensure you get the most out of your IT investment, and enhance the teaching and learning in your school.

Product details

This On Site Technical Support Package can be tailored to your needs – starting from a half day per month to 5 full days a week. This package includes: 

  • On site technician at your school on a scheduled day(s) of your choice*
  • unlimited Service Desk – professional service desk support for incident and service requests (logging and troubleshooting), user account management and system monitoring
  • technical support for all of your IT assets including whiteboards, PCs, Macs, laptops, iPads, 24/7 network and server monitoring, switches, wireless networks and printers
  • support during an Ofsted inspection
  • training for staff – one, two hour tailored session per term with our specialist IT trainer (See IT Professional Services for more details)

*Visits outside of the scheduled visit are subject to additional charge at the supported schools rate – all charges will be agreed before an engineer is dispatched. 

Testimonials

“Thank you so much for rescuing us at the last minute for the second time in less than a year. The HLT IT team is truly amazing. On behalf of the whole school community - thank you!”
Laura Birkett, Headteacher Whitehall Park Primary School

Contacts

IT Services Team

Telephone
020 8820 7777
Email
ITServices@learningtrust.co.uk

Price on application

This product will be delivered bespoke to your requirements. Please request a quote

Hackney Logo

Ordering and support

  • About us
  • How to order
  • Paying your invoice
  • Terms and conditions of ordering
  • Data protection terms
  • Our promise to you
  • Cancellation policy
  • Complaints procedure
  • FAQs
  • Contact us
  • Promotions
  • Sign up to our mailing list

Twitter
Facebook
Youtube
Linkedin

Footer

  • Accessibility
  • Website terms of use
  • Privacy policy
  • Hackney Learning Trust
  • Annie's Journal

Copyright 2019 Hackney Learning Trust. All rights reserved.